Alarm Monitoring Agent (Nights)

  • Company:
    Paladin Technologies
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    19 hours ago
  • Category:

Are you looking for a fast-paced and rewarding experience that allows you to maintain a work-life balance? Paladin Technologies Emergency Response Center offers full-time opportunities over a variety of different shift combinations that provide you with the flexibility to ensure you can schedule your work around your life!

We are actively searching for multiple Alarm Operators to join our Victoria-based Response Center, coordinating the emergency response for a varied portfolio of clients nationwide.  Due to the extensive training required for this role, only full-time positions are available. Shifts Available: 

Full time, Friday-Sunday / Monday – 12 hour shifts 1700 – 0500 and 1800 – 0600

This will not be a remote worker position. 

Some responsibilities include:

  • Coordinating response to multiple types of emergency events including medical, fire and intrusion alarms.
  • Providing telephone support across varying geographical regions.
  • Utilizing technologies such as two-way audio and live video to escalate response for verified emergencies.


  • Ability to remain calm and provide direction while responding to an emergency situation.
  • Ability to pay attention to detail and be able to follow instructions.
  • Exercise mental flexibility and situational awareness within a team-based environment.
  • Strong verbal and written communication skills.
  • Bilingualism (French & English) would be considered an asset.
  • Ability to use Microsoft based applications.

We offer a starting salary based on experience, including an extensive medical and dental program after 3 months of employment. Our facility is accessible, and we provide ergonomically designed workstations which include standing desks. There is free parking at the office, and we enjoy a bright naturally lit environment.

To learn more about the Alarms & Monitoring solutions at Paladin Technologies please click here.

Company Info:

Paladin Technologies has emerged as the largest complex systems integrator in Canada. As a leader in the design, deployment, optimization, management, and maintenance of IP-based Integrated Security, Audio-Visual and Data Networking systems, Paladin can meet the needs of clients on a national scale, while providing local support.

We are a multi-national company with a local feel that operates across Canada, the western US, and Texas. The experts that makeup Paladin’s teams stay at the forefront of the changing technology landscape through continued training, complex client projects, and company support. As Paladin continues to grow, we continue to provide our employees with exciting challenges and a rewarding career.

Visit our website and social media pages for more info:

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We thank you for your application however only those selected for an interview will be contacted.

Paladin Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.

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