Vice President of Research, Financial Services

  • Company:
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    3 months ago
  • Category:
    Business / Mgmt

Maru/Matchbox, a Maru Group company, has been pushing the boundaries of the customer market insights space for over a decade. Unifying deep sector expertise with cloud-based customer insights communities, we take a results-focused, consultative approach to helping clients better understand what motivates their customers and influences their markets, so they can act decisively and win.VicePresidentof Financial ServicesWe are seeking a Vice President to join our growing Toronto based team. The Maru/ Matchbox Financial Services division isaworld leader in the design, development and delivery of agile, community-based insight solutions and technology-accelerated research approaches.Our goal is to ‘bring to life’ the promise of how methodologically agile learning platforms can deliver fast, iterative and strategicconsumer intelligencethat fuelsconsumer-centric decision-makingand tangible business results.As a Vice President of Financial Services, you will be responsible for leading a team of researchers, infusing and applying your research knowledge, and helping to build and strengthen our relationships across a roster ofmarqueemulti-national clients. You will serve as an ambassador who enhances our profile and credibility as the most-valued provider of online insight platform-based solutions.You will be on the front lines of the development and implementation of transformative research solutions that integrate cutting edge technologies, multi-modal research methods and deep industry expertise.This is a highly visible and impactful role, internally and externally, and your actionswilldirectly drive significant annual revenue for Maru/ Matchbox (on which performance will be evaluated).Overall ResponsibilitySteward, ambassador & champion across key clientsin the Financial Services industry,driving accelerated team andclientdevelopment acrossourfull solutions portfolio, heightened client engagement & strengthened partnerships. This role includesboth client and client service team oversight, includinghow we engage and managestrategic accounts for expansion, how we design and implement innovative research solutions and how we manage, coach and develop multidisciplinary client services teams for maximum performance.Success in this role will include:Strong team management and leadership, driving employee development and consulting on projects to ensure optimal study designs are being employed using our innovative platform and suite ofqual, quant, mobile and behavioraltools.The ability to set financial targets and meet those goals, with regular monitoring of utilization rates and profitability across the business.Being the champion of Maru/Matchbox for a select group of key clients in the Financial Services vertical.Creating a deep collaborative partnership with your key accounts, by understanding the client”s business strategy across their key business lines and demonstrating how Maru/ Matchbox’s unique technology-based insight solutions align with their mission.Identifying and developing new business opportunities within these clients, as well as the Maru/Matchbox business at large.Being a key member of the Financial Services Leadership Team, contributing tostaffdevelopment, product developmentand thought leadership across the vertical.RequirementsBA in Business, Marketing Social Sciencesor related field, MBA is preferred10+ years of successful team/business/client management experienceProven track record of delivering on financials budgets, including sales targets, and building successful client relationships with senior level executivesExperience in developing strategic plans and innovative service solutions to meet both current and future needs of key clientsStrong planning, organizing, communications, client service, negotiating and presentation skillsDeep experience in the Financial Services industry, and expertise in global market research methods & practicesFamiliarity with qualitative, quantitative, mobile, passive-measurement and online community-based research approachesExceptional staff and team development skill – coaching & mentoring people to grow and achieve their full potentialReady to join our team?If this sounds like the perfect opportunity for you we invite you to apply online now. Please note that due to the high volume of applications received only short-listed candidates will be contacted. We thank you for your interest in Maru/Matchbox and encourage you to constantly check our website for a list of all current opportunities.Maru/Matchbox is an equal opportunity employer