TTC Customer Service Representatives (Part – time)

  • Company:
    Great Connections Employment Services
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
    Full-Time
  • Posted:
    2 weeks ago
  • Category:
    Customer Service

Job Title :
TTC Customer Service Representatives (Part – time)
Location :
Toronto
Start Date :
7/31/2018
Type :
Contract
Created :
7/31/2018
Salary :
Job Description
We’re hiring Customer Service Representatives working on weekends for TTC.
This is a Part-Time on-call position. 
 
ACCOUNTABILITIES:
• Be a highly visible, accountable presence and resource for the customers
• Be located at key points throughout the station providing information and directions to customers
• Engage and approach customers who appear to be lost or confused
• Actively give directions, especially to large crowds and groups
• Follow company policies and procedures, including no smoking or parking on property
• Follow the direction of the Transportation Lead during emergency situations if the Contractor’s Supervisor is not available
• Answers questions and give directions to customers in a courteous and efficient manner
• Communicate with customers, employees, and Workers in a respectful and professional manner
• Promotes good relationships and extends courtesy to customers under all circumstances
• Maintains neatness in appearance and attire
 
QUALIFICATIONS:
• Good customer service mindset; hands-on experience in dealing with customers
• Good communication skills and people skills
• Strong organizing and arrangement skills
• Able to deal with emergencies
• Students are welcome
• Available to work on Weekends
   Morning shift: 5:00am – 3:30pm
   Afternoon shift:  3:00pm – 1:30am
• Available to work on Weekdays
   Morning shift: 6:30am – 4:00pm
   Afternoon shift:  3:30pm – 1:00am
• Be flexible and willing to work 10 hours per day
• Be flexible to work at any subway/bus station
 
Wage rate: $14.00/hour plus 4% Vacation pay
 
How to Apply: 
Please send resume to resume2018@gc-employment.com  with the subject line ‘TTC Customer Service Representative(Part-time)’
Or contact our recruiter (Emma) via 416-616-6387.