Trump International Hotel, Washington DC
Passion. Drive. Enthusiasm.
These are the three pillars of our company culture. Launched in 2007, the Trump Hotels is the next generation of luxury hospitality – one that is raising the bar in the top-tier travel experience. We believe that by creating an unsurpassed regard for our associates, our associates will, in turn, create an unparalleled guest experience that will ultimately translate into the success of our stakeholders.
We will never settle…. We will persist in the meticulous delivery of unparalleled service and experiences… We will do it better than anyone else!
The Trump International Hotel Washington DC is a Forbes’ 5 Star Award winning hotel property. Our establishment tells a unique story, guided by the classic features of the Old Post Office building, the associates, and experiences that compel this 5 Star team.
The primary responsibility of the Server is to provide exceptional service to all guests in our Benjamin Bar & Lounge. All duties are to be performed in accordance with departmental and Trump Hotel Washington policies, practices, and procedures.
Qualifications and Physical/Mental Requirements
Required two (2) years of experience as a Food Server in a fine dining / gourmet restaurant.
ServSafe and ABRA license preferred.
Must be able to communicate fluently in English, in both written and oral forms.
High School Diploma or equivalent.
Able to work varied shifts, including weekends and holidays required.
Working knowledge of health, safety and sanitation procedures.
Excellent customer service skills.
Professional appearance and demeanor.
Must be able to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors and outdoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, and dust.
Must be 21 years of age.
Specific Position Requirements
Excellent professional presentation and grooming.
Comprehensive understanding of food and beverage service skills.
Exceptional understanding of service/hospitality skills.
Ability to maintain confidentiality of guest information and pertinent hotel data.
Ability to understand guest’s service needs.
Ability to work cohesively with other team members.
Physical ability to access all areas of the property. Must be able to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise and dust.
Must be able to work in a fast-paced, busy environment, maintain physical stamina, proper mental attitude while dealing effectively with guests, management, associates, and outside contacts while working under pressure and meeting deadlines.