Senior Sales Associate Representative

  • Company:
    Search Canada Jobs
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    3 months ago
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GENERAL SUMMARY: A brief description of the function of the job within the department.Achieves revenue and gross profit dollar targets by managing their customer base from an inside sales standpoint. Develops profitable customer relationships through efficient order management and effective handling of customer requests. Completes timely requests for information on bids, quotes, technical information and positioning of Tech Data programs and services.Do you want to see what it”s like to work at Tech Data?!The below videos provide a glimpse into our world!Essential Duties and Responsibilities:Responsible for full order management, including placing orders, following up to ensure all holds are released, and providing tracking information to customers upon shipping (25%)Proactively contacts and develops a specified account base, and prospects for new business opportunities to achieve growth and profit targets. (25%)Effectively manages customer experience by responding to all quotes, bids and orders through multiple modes of communication (phone, email, instant messenger, fax) (10%)Proactively discusess Tech Data’s value added services including; Tech Data Reserve Program, Configuration Services, and others as required (10%)Utilizes experience to effectively negotiate TD gross margin through up-selling and cross selling opportunities. (5%)Develops and enhances relationships with all Tech Data departments, and vendor field representatives to act as a liaise on behalf of the customer (5%)Accumulates competitive, market and pricing information and provide feedback to the relevant parties. (5%)Attends all mandatory vendor training, lunch and learns and seminars. (5%)Backs up other sales teams when coverage is needed (5%)Provides team leadership by being a subject matter expert. (5%) #LI-POSTKnowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty exceptionally. The requirements listed below are representative of the specialized or technical knowledge, skills and related experiences.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge/Skill/AbilityMust havePreferredEducational level:High school diplomaCollege or University degreeSpecialties/Major Subjects:Sales/MarketingType of work experience:SalesCall Center/Retail in Computer IndustryYears of experience in the industry:3 years in industry or 5+ years sales experience5 yrs. in IT industryOther related experiences:Knowledge of Software/Hardware/Networking productsKnowledge of Windows, Office Suite applications, CRM toolsAdditional skills:01,41,42,45,03,08,37,7248Tech Data Desktop tools and other Tech Data preferred Service/Sales CoursesSpecial Training Required: The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.Job Dimensions: On what areas does the job have direct or indirect measurable impact?Indicate any quantifiable data such as number of people supervised and/or annual operatingbudget. Monthly revenue, gross profit and margin targetsKey Performance Indicators such as account performance (revenue, profit), customer SLAs and satisfaction, product negotiationOrder management accuracy#LI-POST