Date de publication
Senior Inside Claims Representative- Property
The Inside Claims Representative Sr. contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience through the fair and equitable adjustment of complex property claims through telephone and written correspondence.
Provide exceptional customer service
Interpret policy wordings, determine policy coverage and ensure appropriate reserving
Investigate losses to determine liability coverage
Evaluate relevant information from sources such as appraisers, third party adjusters, contractors and repair facilities in order to quantify losses
Negotiate with insureds, claimants, lawyers and insurers
Coordinate services with vendors and service providers
Adjust claims from inception to completion in a proactive manner
Provide ongoing technical advice and guidance to junior inside claims staff
Maintain accurate records based on company standards and policies within the claims system
Remain up-to-date with legisla
tive changes and trends in the insurance industry
Perform other duties as assigned
Minimum 4 years insurance adjusting experience
Working toward Chartered Insurance Professional (CIP) designation
Effective customer service skills including empathy and concern for our customers
Excellent communication skills, both written and oral
Excellent investigative and analytical skills
Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
Detail oriented with a critical degree of accuracy regarding data entry
Excellent negotiation skills
College/University degree is preferred
XactAnalysis Knowledge preferred
Accomodations are available upon request.
Wawanesa provides its employees with an environment conducive to achieving their goals for personal performance and career development. Our employees are provided with competitive compensation packages (salaries, profit sharing, benefits and a defined
benefit pension plan). This is a full-time, permanent position (37.50 hours per week).
The benefit package is comprehensive and far ranging, including Extended Health, Dental, Life, AD&D and LTD, depending on experience.
Wawanesa provides a stable and rewarding
environment for its employees in today’s challenging markets.
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