Sales Enablement Specialist – CA

  • Company:
    Tech Data - Americas
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    3 months ago
  • Category:

Provide support for customers to provide order status and coordinate with sales teams to resolve order issues.Do you want to see what it”s like to work at Tech Data?!The below videos provide a glimpse into our world!At Tech Data we also foster our ever-changing global industryand value new and innovative ways to connect the world with the power of technology. In doing so, we use technology throughout our recruitment and selection processes.The support of this position is housed from our Global Headquarters in Florida. Please be aware that you may receive correspondence by phone or email from based from Clearwater, Florida USA.Manages inbound customer requests on order status and ensures service level agreements are metWork with sales teams to help manage open ordersMaintains notes in appropriate systemsUtilize all necessary internal and external applications to resolve issuesManages the resolution of routine issues, non-complex issues under some directions or guidanceAttends Tech Data and vendor partner trainings as assignedRepresents Tech Data professionally in daily interface with business partners/customers.Meet attendance & punctuality standardsRequired Experience and Education (Years & Type):2 year degree; or HS diploma/GED plus 1 years relevant experience requiredBachelor’s Degree in business management or related field preferredProficient in Microsoft Office SuiteExperience with multi-tasking and prioritization in a fast-paces environmentExperience with the delivery of effective messaging through written and verbal communicationsAbilities:Build solid, effective working relationships with othersRespond to incoming requests in a friendly and courteous mannerAdjust readily to change and adapt as neededAble to be immobile for extended periodsAble to use current computer system applications(which may include spreadsheets, word processors, databases, etc.) at a basic levelMaintain confidentiality of sensitive informationPossess strong organizational and time management skills, driving tasks to completionPossess basic clerical and data entry skillsAble to work in a professional office environment