Sales Associate, WW Contemporary

  • Company:
    Holt Renfrew
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    3 months ago
  • Category:

Sales Associate, WW Contemporary Location: Holt Renfrew – Montreal (1300 ouest rue Sherbrooke) Department: Sales – Womenswear Cosmetic/Brand Line: Work Status: Full-Time # of openings: 1 Project #: 12372 Description At Holt Renfrew, our purpose is to inspire a life of style. We achieve this by living our Brand Spirit; demonstrating Holts’ values: Passion – Own it Excellence – Elevate every moment Warmth – Open to the world Unity – One team. One Holts The Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is directly tied to sales volume results Specific responsibilities include (but are not limited to) the following: Consistently deliver extraordinary service to all customers Exceed all sales and service goals and targets Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars Perform floor recovery, visual merchandising, price change, and related sales support tasks Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc Resolve all customer service issues and partner with selling management on any issues outside of guidelines Comply with all Health & Safety policies and requirements Perform other duties, as assigned The ideal candidate: High school diploma Proven ability to exceed sales targets Highly collaborative; working with and through others in a team-oriented environment Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays Minimum of two or more years experience in a commission-based sales environment Prior retail sales experience in a luxury environment preferred Entrepreneurial, competitive, self confident, and self-motivated Fully bilingual in French and English The measures of success: Contribution to financial objectives Individual objectives linked to the achievement of department goals Feedback from internal and external clients