Remote Parts Counter Person – Store 90

  • Company:
    Toromont CAT
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    3 months ago
  • Category:
    General Labour

Various Locations, Canada
Various Locations
Job ID#:
Reporting To:
Project Manager
If you have high integrity and a good work ethic, we want you on our team. Our Remote Parts Counter Person plays a vital role and is the key customer contact for advising and distributing parts and providing superior service consistently.
**Please note: Rotational Schedule of 2 weeks in / 2 weeks out. Remote site premiums are applicable** 
Key Accountabilities
Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromonts Health and Safety Policies, Programs and initiatives
Coordinate the daily functions of the parts operations, including procuring, ordering, backorders, core processing, picking and delivery of parts to internal and external customers
Process email and phone orders as well as sell parts over the counter
Ensure customers requirements are met in an efficient, knowledgeable and professional manner
Maintain the parts physical and electronic inventory and assemble hydraulic hoses to the Cat standards
Process all core returns and warranty parts
Key Qualifications
Post Secondary Education and 3+ years experience on heavy equipment or truck parts counter/inside sales
Safety conscious with a technical/mechanical aptitude and/or background in heavy equipment/truck equipment
Exceptional communication and strong interpersonal skills with a capacity for building relationships
Customer centric with strong organizational skills and a mindset for continuous improvement
Ability to effectively prioritize and adapt in a fast-paced environment
Self-starter, independent and a team player with a sense of urgency
Computer and systems literate with proficiencies in DBS, MS Excel and MS Word
Knowledge of Cat SIS, or experience with Toromont parts operations would be an asset
Willing and able to work flexible hours in support of the business needs
A valid Passport and a valid Drivers Licence with a clean Drivers Abstract
Toromont Cat is an equal opportunity employer who recognizes and values diversity.  Upon request, Toromont will accommodate any applicant with disabilities throughout the recruiting processes, including any required applications, interviews and/or assessments.