Platform Operations – Infrastructure Specialist 3115482

  • Company:
    Morgan Stanley
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
    Full-Time
  • Posted:
    3 weeks ago
  • Category:
    Engineering

Company Profile Morgan Stanley is a global financial services firm and a market leader in investment banking, securities, investment management and wealth management services. With offices in more than 43 countries, the people of Morgan Stanley are dedicated to providing our clients the finest thinking, products and services to help them achieve even the most challenging goals. As a market leader, the talent and passion of our people is critical to our success. We embrace integrity, excellence, team work and giving back. Technology The Technology division partners with our business units and leading technology companies to redefine how we do business in ever more global and dynamic financial markets. Our sizeable investment in technology results in leading-edge tools, software, and systems. Our insights, applications, and infrastructure give a competitive edge to clients’ businesses—and to our own. Enterprise Technology & Risk (ETR) is comprised of five primary areas: – Core Infrastructure (CI) manages the infrastructure technology solutions to support the Firm’s daily operations, enable our businesses to expand to new markets, offer new client products, and comply with evolving regulations. – End User Technology (EUT) delivers core communication, collaboration and productivity tools across the Firm, including desktop and mobile devices, remote computing solutions, and multimedia services. – Quality Assurance & Production Management (QAPM) provides production management, quality assurance, and end user services for Institutional Securities and Support Services. QAPM also manages the Enterprise Command Center, Enterprise Systems Management, and Technology Disaster Recovery services. – Technology & Information Risk (TIR) delivers first-line defenses to manage risks to Firm technology. TIR oversees programs that protect and enable the business, ensure secure delivery of services to our clients, address the risks presented by an evolving threat landscape, and meet regulatory expectations. – Technology Business Development (TechBD) manages the Firm’s strategic relationships with external technology companies. Position Description: The Platform Operations Infrastructure Operations Level 3 team is part of the Enterprise Computing Organization of Morgan Stanley. Our global team is focused on the core infrastructure supporting Application Delivery across Morgan Stanley. This includes supporting a multi-vendor Load Balancer environment responsible for providing services to both internal and external clients. You will integrate into the global follow the sun operations model, which translates to global responsibility for the aforementioned technologies in the respective regions. Our day-2-day responsibilities also include: – Supporting a high number of devices and application flows in an enterprise environment providing cloud-like experience for developers – Using sophisticated network tooling to address network connectivity issues, fault analysis, failure avoidance, and the diagnosis and resolution of any other functionally impacting issues in distributed systems environments – Working with an in house application management system designed to simplify the deployment and management of application delivery components. Users can model a configuration using the system?s relational data model, control and monitor their services over the network via a GUI console – Addressing L2 escalations for the environment – Applying DevOps Principles to address process improvements, deliver automation, and develop tooling to improve operational efficiency. – Writing technical documentation You will also have the opportunity to work in a virtual global team, including several esteemed SMEs, using Jive, Twiki and SharePoint for collaboration. Company Profile Morgan Stanley is a global financial services firm and a market leader in investment banking, securities, investment management and wealth management services. With offices in more than 43 countries, the people of Morgan Stanley are dedicated to providing our clients the finest thinking, products and services to help them achieve even the most challenging goals. As a market leader, the talent and passion of our people is critical to our success. We embrace integrity, excellence, team work and giving back. Technology The Technology division partners with our business units and leading technology companies to redefine how we do business in ever more global and dynamic financial markets. Our sizeable investment in technology results in leading-edge tools, software, and systems. Our insights, applications, and infrastructure give a competitive edge to clients’ businesses—and to our own. Enterprise Technology & Risk (ETR) is comprised of five primary areas: – Core Infrastructure (CI) manages the infrastructure technology solutions to support the Firm’s daily operations, enable our businesses to expand to new markets, offer new client products, and comply with evolving regulations. – End User Technology (EUT) delivers core communication, collaboration and productivity tools across the Firm, including desktop and mobile devices, remote computing solutions, and multimedia services. – Quality Assurance & Production Management (QAPM) provides production management, quality assurance, and end user services for Institutional Securities and Support Services. QAPM also manages the Enterprise Command Center, Enterprise Systems Management, and Technology Disaster Recovery services. – Technology & Information Risk (TIR) delivers first-line defenses to manage risks to Firm technology. TIR oversees programs that protect and enable the business, ensure secure delivery of services to our clients, address the risks presented by an evolving threat landscape, and meet regulatory expectations. – Technology Business Development (TechBD) manages the Firm’s strategic relationships with external technology companies. Position Description: The Platform Operations Infrastructure Operations Level 3 team is part of the Enterprise Computing Organization of Morgan Stanley. Our global team is focused on the core infrastructure supporting Application Delivery across Morgan Stanley. This includes supporting a multi-vendor Load Balancer environment responsible for providing services to both internal and external clients. You will integrate into the global follow the sun operations model, which translates to global responsibility for the aforementioned technologies in the respective regions. Our day-2-day responsibilities also include: – Supporting a high number of devices and application flows in an enterprise environment providing cloud-like experience for developers – Using sophisticated network tooling to address network connectivity issues, fault analysis, failure avoidance, and the diagnosis and resolution of any other functionally impacting issues in distributed systems environments – Working with an in house application management system designed to simplify the deployment and management of application delivery components. Users can model a configuration using the system?s relational data model, control and monitor their services over the network via a GUI console – Addressing L2 escalations for the environment – Applying DevOps Principles to address process improvements, deliver automation, and develop tooling to improve operational efficiency. – Writing technical documentation You will also have the opportunity to work in a virtual global team, including several esteemed SMEs, using Jive, Twiki and SharePoint for collaboration. We are looking for you if you: – Minimum 5 years of practical work experience – Possess strong knowledge of TCP/IP protocols, particularly TCP and IP themselves, as well as HTTP and DNS. – You should also feel comfortable with system administration of Unix. – Deep understanding of F5 BigIP and A10 Thunder Application Delivery Devices. – Have administrative competence in at least one major programming language or platform (for example, Perl, Python, Powershell, C# ) – Have strong organizational skills and the ability to manage multiple tasks and high pressure situations for outage handling, management or resolution – Can communicate effectively with various user groups (developers, engineers) as well as remote team members – Are driven to learn about new technologies, techniques and what it takes to be an integral member of this team – Bachelor’s Degree Knowledge of French and English are required. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. We are looking for you if you: – Minimum 5 years of practical work experience – Possess strong knowledge of TCP/IP protocols, particularly TCP and IP themselves, as well as HTTP and DNS. – You should also feel comfortable with system administration of Unix. – Deep understanding of F5 BigIP and A10 Thunder Application Delivery Devices. – Have administrative competence in at least one major programming language or platform (for example, Perl, Python, Powershell, C# ) – Have strong organizational skills and the ability to manage multiple tasks and high pressure situations for outage handling, management or resolution – Can communicate effectively with various user groups (developers, engineers) as well as remote team members – Are driven to learn about new technologies, techniques and what it takes to be an integral member of this team – Bachelor’s Degree Knowledge of French and English are required. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.