Manager, Agency Sales

  • Company:
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    1 week ago
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Employment Type:
Full-Time Regular
Allstate Insurance Agency
# of positions:
Allstate Insurance Company of Canada is one of the country’s leading producers and distributors of home and auto insurance products, including usage-based insurance, serving Canadians since 1953. The company strives to keep its customers in "Good Hands®" as well as its employees, and has been listed as a Best Employer in Canada for six years in a row. Allstate Canada is committed to making a positive difference in the communities in which it operates and has partnered with organizations such as Mothers Against Drunk Driving (MADD Canada), United Way, and Junior Achievement. To learn more about Allstate Canada, visit . For more safety tips and advice, visit .
We are currently looking for a
Manager, Agency Sales
for our
Richmond Hill Agency . Reporting to the Agency Manager, you will be responsible for the following:
Key Responsibilities
Support the Agency Manager in achieving the 12 month agency business plan and marketing plan
Maintain and enhance the corporate Brand image through strict adherence to agency standards
Conduct file reviews to ensure compliance with Underwriting guidelines and Brand policies/procedures
Handle escalated calls including complaints and questions from customers
Manage the performance of
7-12 direct reports (Business Development Agents)
Maintain a pipeline of Business Development Agents candidates by proactively sourcing and screening
Coach, develop, mentor and lead a team of successful Business Development Agent’s
Provide coaching to the Business Development Agent
‘s on developing strong centers of influence
Assist the Business Development Agent
‘s with business development activities, including attending community/tradeshow events, targeting Group Business for the Agency and executing against Marketing Plans
Support the Agency Manager in maintaining exceptional service levels in the Agency
Implement and adhere to established underwriting guidelines and practices to establish, build and maintain a profitable book of business
Qualifications and Experience
A minimum of 3 years as a Business Development Agent / Outbound Sales Experience
Previous management experience a definite asset
In-depth knowledge of Allstate sales processes and working knowledge of the customer service processes
Must have a Other Than Life (OTL) Insurance Licence
Demonstrated sales skills (particularly value based selling)
Strong customer service skills
Proven ability to adhere to Allstate quality targets
Excellent interpersonal skills and a proven ability to build strong relationships
Proven communication and collaboration skills
Strong knowledge of Allstate products and Underwriting rules
Strong knowledge of Allstate and vendor technologies
Cantonese / Mandarin communication skills a definite asset
Benefits of this position include:
Competitive annual income
Paid training
Great work environment and flexible hours
Supplemental education programs
Full benefits as of 1st day (dental, medical and many more)
Employee discounts (15% on auto and property insurance, other products and services)
Retirement and Savings plan options
Free parking
Individualized coaching from our top-notch sales leaders
Our agencies are open from 9am to 6pm Monday, Tuesday, Wednesday and Friday, 9am to 8pm Thursday, and 10am to 4pm on Saturday. Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately. Therefore, as a condition of employment, you will be required to work some evenings and Saturdays each month on a rotational basis with other Agency staff members.
We pride ourselves on promoting from within and working with you to support your Career Development plan to reach your professional and educational goals. Our employees are committed to helping others, like to make things happen and love learning and growing. If that sounds like you, talk to us today about joining the
Good Hands Network.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation please let us know and we will work with you to meet your needs.
We’re proud to have made Aon Hewitt’s 2018 list of the
Best Employers in Canada!