Maligne Lake & Canyon, Food and Beverage Assistant Manager

  • Company:
    VIAD
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
    Full-Time
  • Posted:
    2 weeks ago
  • Category:
    Food / Bev / Hosp

We wake every day to greet glaciers, mountain peaks and turquoise lakes. At Pursuit, we live the dream. We’re united by an intrinsic love of exploring that can’t be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they’ll share with their friends and families for years to come. It’s all about sharing our amazing destinations. We have gathered a collection of adventure travel experiences, each of them thoughtfully united by their power to inspire and invigorate. As a brand, Pursuit weaves elements of wonder and amazement across our range of awe-inspiring experiences./ Our Vision is to be the world’s leading provider of experiential adventure travel./ Our Mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences.Achieve revenue and profitability targetsManage inventoryEnsure effective reporting to Food and Beverage Manager and communication to greater teamBuild a high functioning and positive teamCreate the “WOW” experience for each guestContinuous improvement of guest and employee experiencesDevelop consistency within the Food and Beverage offerings, follow and improve standards based on guest needs and wantsDaily inspections on cleanliness and organizationTrain the team to seeour outlets from a guest’s perspectiveOn the spot guest service resolutionCreate proper service standards, procedures, key notes to work when greeting guests, pairing of food and wine, upselling, clearing, timing on tablesTeam scheduling; following labour guidelines from Food and Beverage ManagerEnsuring food quality is following the guidelines set out by Food and Beverage Manager and Executive ChefDaily reports on promos and guest feedbackWork as one unit with the Back of House – one team, one food and beverage departmentWork collaboratively with sales, marketing and group services in executing of eventsThe ideal candidate will possess the following knowledge, skills and abilities:2+ years of experience in the food and beverage industry – concentrating onhigh volumeDiploma/ Degree within Hospitality focusing in Food and Beverage is an assetExperience building relationships and working on teams across all levels of an organizationStrong experience in upscale and high volume restaurants and special event executionProven track record in maintaining a high level of organization on and off the floorEffective communicator and able to implement and uphold high service standardsDriven to fostering a team building environment and creating positive guest experiencesAn eye for detail and qualityShowing leadership in a positive, calm, consistent and focused mannerThank you for your interest in working with us, however, only those selected for an interview will be contacted.Pursuit is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.