Level 3 DevOps specialist 3113003

  • Company:
    Morgan Stanley
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
    Full-Time
  • Posted:
    1 week ago
  • Category:
    IT & Software

Company Profile Morgan Stanley is a global financial services firm and a market leader in investment banking, securities, investment management and wealth management services. With offices in more than 43 countries, the people of Morgan Stanley are dedicated to providing our clients the finest thinking, products and services to help them achieve even the most challenging goals. As a market leader, the talent and passion of our people is critical to our success. We embrace integrity, excellence, team work and giving back. Technology The Technology division partners with our business units and leading technology companies to redefine how we do business in ever more global and dynamic financial markets. Our sizeable investment in technology results in leading-edge tools, software, and systems. Our insights, applications, and infrastructure give a competitive edge to clients’ businesses—and to our own. Enterprise Technology & Risk (ETR) is comprised of five primary areas: – Core Infrastructure (CI) manages the infrastructure technology solutions to support the Firm’s daily operations, enable our businesses to expand to new markets, offer new client products, and comply with evolving regulations. – End User Technology (EUT) delivers core communication, collaboration and productivity tools across the Firm, including desktop and mobile devices, remote computing solutions, and multimedia services. – Quality Assurance & Production Management (QAPM) provides production management, quality assurance, and end user services for Institutional Securities and Support Services. QAPM also manages the Enterprise Command Center, Enterprise Systems Management, and Technology Disaster Recovery services. – Technology & Information Risk (TIR) delivers first-line defenses to manage risks to Firm technology. TIR oversees programs that protect and enable the business, ensure secure delivery of services to our clients, address the risks presented by an evolving threat landscape, and meet regulatory expectations. – Technology Business Development (TechBD) manages the Firm’s strategic relationships with external technology companies. Position Description: The Logging & Application Performance Management Operations team is part of the Plant Management reliability engineering department in Morgan Stanley. Our global team supports the infrastructure for products that provide centralized log and metric collection, storage, and analytics for a large range of internal applications and systems. The products we work with include Splunk, Extrahop, AppDynamics, and related internally developed solutions. You will be part of the global follow the sun operations model, which translates to global responsibility for the aforementioned technologies in the regions that our team operates. We are looking for a Level 3 DevOps specialist to maintain the infrastructure, provide operational stability, and to drive change through identifying areas for process improvement, automation, and scripting wherever possible. This role reports to the Service Reliability Engineering (SRE) lead. Colleagues are primarily based in Montreal, London, Bangalore and Tokyo. Responsibilities include: – Deploying and administering Enterprise Splunk, Extrahop, AppDynamics, and other internally developed logging and Application Performance Management (APM) platforms – Monitoring of supported systems – Troubleshooting infrastructure and user-generated incidents/requests related to these platforms – Supporting application infrastructure components, such as DB2, NoSQL databases, Linux servers, Apache web containers , Apache Kafka/Zookeeper, and more – Problem management, including root cause analysis and definition of follow-up actions – Driving process improvements through process improvement, automation and scripting – Contributing to technical documentation to share processes and knowledge with others – Sharing on-call rotation with the rest of the large global team (with a time-off in lieu system) Company Profile Morgan Stanley is a global financial services firm and a market leader in investment banking, securities, investment management and wealth management services. With offices in more than 43 countries, the people of Morgan Stanley are dedicated to providing our clients the finest thinking, products and services to help them achieve even the most challenging goals. As a market leader, the talent and passion of our people is critical to our success. We embrace integrity, excellence, team work and giving back. Technology The Technology division partners with our business units and leading technology companies to redefine how we do business in ever more global and dynamic financial markets. Our sizeable investment in technology results in leading-edge tools, software, and systems. Our insights, applications, and infrastructure give a competitive edge to clients’ businesses—and to our own. Enterprise Technology & Risk (ETR) is comprised of five primary areas: – Core Infrastructure (CI) manages the infrastructure technology solutions to support the Firm’s daily operations, enable our businesses to expand to new markets, offer new client products, and comply with evolving regulations. – End User Technology (EUT) delivers core communication, collaboration and productivity tools across the Firm, including desktop and mobile devices, remote computing solutions, and multimedia services. – Quality Assurance & Production Management (QAPM) provides production management, quality assurance, and end user services for Institutional Securities and Support Services. QAPM also manages the Enterprise Command Center, Enterprise Systems Management, and Technology Disaster Recovery services. – Technology & Information Risk (TIR) delivers first-line defenses to manage risks to Firm technology. TIR oversees programs that protect and enable the business, ensure secure delivery of services to our clients, address the risks presented by an evolving threat landscape, and meet regulatory expectations. – Technology Business Development (TechBD) manages the Firm’s strategic relationships with external technology companies. Position Description: The Logging & Application Performance Management Operations team is part of the Plant Management reliability engineering department in Morgan Stanley. Our global team supports the infrastructure for products that provide centralized log and metric collection, storage, and analytics for a large range of internal applications and systems. The products we work with include Splunk, Extrahop, AppDynamics, and related internally developed solutions. You will be part of the global follow the sun operations model, which translates to global responsibility for the aforementioned technologies in the regions that our team operates. We are looking for a Level 3 DevOps specialist to maintain the infrastructure, provide operational stability, and to drive change through identifying areas for process improvement, automation, and scripting wherever possible. This role reports to the Service Reliability Engineering (SRE) lead. Colleagues are primarily based in Montreal, London, Bangalore and Tokyo. Responsibilities include: – Deploying and administering Enterprise Splunk, Extrahop, AppDynamics, and other internally developed logging and Application Performance Management (APM) platforms – Monitoring of supported systems – Troubleshooting infrastructure and user-generated incidents/requests related to these platforms – Supporting application infrastructure components, such as DB2, NoSQL databases, Linux servers, Apache web containers , Apache Kafka/Zookeeper, and more – Problem management, including root cause analysis and definition of follow-up actions – Driving process improvements through process improvement, automation and scripting – Contributing to technical documentation to share processes and knowledge with others – Sharing on-call rotation with the rest of the large global team (with a time-off in lieu system) Skills Required: – 5+ years of relevant experience – Strong Unix Administration and Troubleshooting skills – Competence in at least 1 programming or scripting language (e.g., Python or Perl) – Ability to organize, prioritize, and complete multiple assigned tasks with minimal supervision – Skills to communicate effectively with developers, users, management, and remote team members Skills desired: – Python scripting skills – Splunk administration or usage experience – Apache Kafka administration experience – Inquisitive about new technologies and techniques – Experience implementing or maintaining capacity management procedures Knowledge of French and English are required. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Skills Required: – 5+ years of relevant experience – Strong Unix Administration and Troubleshooting skills – Competence in at least 1 programming or scripting language (e.g., Python or Perl) – Ability to organize, prioritize, and complete multiple assigned tasks with minimal supervision – Skills to communicate effectively with developers, users, management, and remote team members Skills desired: – Python scripting skills – Splunk administration or usage experience – Apache Kafka administration experience – Inquisitive about new technologies and techniques – Experience implementing or maintaining capacity management procedures Knowledge of French and English are required. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.