ISD Busser (OC)

  • Company:
    Trump International Hotel & Tower Toronto
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    3 months ago
  • Category:
    Food / Bev / Hosp

Trump International Hotel & Tower Las Vegas
Room Service
Job Code:
Employment Duration:
On Call
In Suite Dining Busser Trump Int’l Hotel, Las Vegas
Reports to:
Restaurant Manager/ ISD Manager
Position Overview
The purpose of this position is to provide exceptional food and beverage service to Trump Int’l Hotel & Tower Las Vegas guests within all Food and Beverage areas throughout the property.
All duties are to be performed in accordance with departmental and Trump Int’l Hotel & Tower Las Vegas’ policies, practices and procedures.
Qualifications and Requirements:
21 years of age, proof of authorization/eligibility to work in the United States, High School diploma or equivalent, ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form, interpersonal skills with focused attention to guest needs to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance adhering to Trump Int’l Hotel & Tower Las Vegas appearance standards, maintain consistent adherence to the Trump Int’l Hotel & Tower Las Vegas service standards, work varied shifts, including weekends and holidays.
Specific Position Requirements:
Available on all shifts as needed.
Speak, read and write English clearly.
Excellent professional presentation and grooming.
Minimum 2 years of service experience in a four or five star hotel, restaurant or related hospitality area.
Basic understanding of food and beverage service skills.
Have all necessary work cards (TAM and Health Card).
Ability to maintain confidentiality of guest information and pertinent hotel data.
Ability to understand guest’s service needs.
Ability to work cohesively with other Associates.
Physical ability to access all areas of the property.
Must be able to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors and outdoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, and dust.
Must be able to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, associates, and outside contacts while working under pressure and meeting deadlines.
Position Responsibilities:
Assist in the service in the restaurants and hospitality areas.
Including, but not limited to, food and beverage service, restocking product, equipment and supplies
Assist in the service of all food and beverages as outlined in SOPs.
Be able to respond to guest requests and answer questions about the Trump Int’l Hotel & Tower Las Vegas.
When unable to answer take the time to research, answer and respond in an appropriate manner.
Know, adhere to and practice all aspects of Trump Int’l Hotel & Tower Las Vegas Service Standards.
Be able to escort guest from the front of the hotel to the restaurants and serve the guests as needed including, but not limited to:
explanation of services offered
Perform all services, duties and tasks as defined in SOPs.
Bus dirty dishes and refresh as needed.
Attend to maintaining restaurant linen program standards.
Operate InfoGenesis to standards to order food and beverages.
Close checks according to SOPs.
Clean and maintain work areas to Trump Int’l Hotel & Tower Las Vegas.
Fulfill guest’s requests as long as they are safe, legal and economically sound.
(The following statements are intended as general illustrations of the work in this position and are not all inclusive.)
Tam Card and Clark County Health Card