Are you looking for a challenging position with a leading foodservice distribution company? Do you have a passion for food and offering great customer service?Gordon Food Service is the largest, privately held foodservice distributor in North America. The best restaurants and food service locations trust us to deliver their products promptly and safely every single day. Our family-owned company has a history of developing great people – and our people are what set us apart. Every person we hire is important and we are proud to have built the kind of company that both develops careers and creates lasting friendships. Inside Sales Team (IST) Representative Location: Delta, British ColumbiaGordon Food Service is a family-owned company has a history of developing great people – and our people are what set us apart. Every person we hire is important and we are proud to have built the kind of company that both develops careers and creates lasting friendships.Position OverviewWe are looking for a motivated, results-oriented individual with a passion for customer service. As an Inside Sales Team Representative, you will be the go to person for assigned customers to assist and engage them over the phone to identify sales and e-Commerce opportunities. You will be empowered to make decisions, driven to make a difference and deliver exceptional results while always focusing on the customer. You will be based at the Delta facility. There may be introductory face-to-face visits with customers.If you love a challenge, thrive in a fast paced environment and are enthusiastic about building relationships, driving sales and profitability while focusing on the ”Customer is King” cornerstone value then the IST position is for you.Additionally, you will have a strong presence in the mentorship of other IST representatives that follow you.ResponsibilitiesIn this position, you will:Drive sales and profitability by selling Gordon Food Service products and services Promote Gordon Food Service Brand products, Gordon online ordering and electronic payment optionsEnter customer orders Promote new or alternate products and identify account e-Commerce opportunities Manage customer delivery issues and out of stock situationsCreate customer quotes to create more business opportunitiesCommunicate product and price changes Process special order requests and creditsManage customer pricing and weekly price changesCreate and maintain order guidesParticipate in food shows and customer eventsQualifications Exceptional customer service skills to engage customers and build relationshipsExcellent organizational, multi-tasking and time management skills while being adaptable to changing prioritiesAbility to deliver sales and service excellence by demonstrating tenacity, persuasiveness and strong interpersonal and problem solving skillsAbility to present a professional image and communicate effectivelyProven selling techniques to promote and sell products and services Detail oriented with strong analytical skillsAbility to think and work independently Ability to navigate computer programs while communicating on the phoneIndustry related experience and product knowledge are an assetTwo years’ previous customer service / sales experience or an equivalent combination of education, training and experience Proficient computer skills in Google Docs, Sheets and SlidesWhat we offerExtensive on the job paid training program as well as continuous skills and product knowledge training Career advancement opportunitiesComprehensive customizable benefits program to suit you and your family needs including dental, vision, prescription drugs and extended health coverageCompany matched retirement program Annual profit sharingGordon Food Service discounts on productsEmployee appreciation eventsWhat We Value, You ValueWe are committed to building a strong relationship with our local community through our Community Sharing Committee to support Habitat for Humanity and other local charities.*We thank all interested applicants, however, only those under consideration shall be contacted*Visit our YouTube Channel for more videos about our company!Gordon Food Service is an Equal Opportunity Employer.