Houseperson

  • Company:
    Fairmont
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
    Full-Time
  • Posted:
    1 week ago
  • Category:
    Food / Bev / Hosp

Houseperson At Fairmont Hotels & Resorts, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming – and our guests feel valued. Hotel Overview: Regarded as a Condé Nast Readers’ Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress graces Victoria’s sparkling Inner Harbour with an iconic presence. This luxury hotel in Victoria, British Columbia, offers 464 beautifully appointed guest rooms and suites, and expansive meeting and wedding space adjacent to the Victoria Conference Centre. Located on the picturesque West Coast of Canada, this is the ideal location to explore all the natural beauty of Vancouver Island. Built in 1908, Fairmont Empress recently underwent a $60M complete restoration, resulting in the addition of a new restaurant and bar, Q at the Empress. In addition, the hotel now boats 464 fully restored guest rooms and suites, Lobby Lounge, reception lobby, function space, Willow Stream Spa, fitness center, and swimming pool. Summary of Responsibilities: Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following: Linen and amenity distribution Minor maintenance i.e.: changing light bulbs etc General cleaning of both public and staff areas to departmental standards Respond to guests’ requests as directed Other duties as assigned Houseperson At Fairmont Hotels & Resorts, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming – and our guests feel valued. Hotel Overview: Regarded as a Condé Nast Readers’ Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress graces Victoria’s sparkling Inner Harbour with an iconic presence. This luxury hotel in Victoria, British Columbia, offers 464 beautifully appointed guest rooms and suites, and expansive meeting and wedding space adjacent to the Victoria Conference Centre. Located on the picturesque West Coast of Canada, this is the ideal location to explore all the natural beauty of Vancouver Island. Built in 1908, Fairmont Empress recently underwent a $60M complete restoration, resulting in the addition of a new restaurant and bar, Q at the Empress. In addition, the hotel now boats 464 fully restored guest rooms and suites, Lobby Lounge, reception lobby, function space, Willow Stream Spa, fitness center, and swimming pool. Summary of Responsibilities: Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following: Linen and amenity distribution Minor maintenance i.e.: changing light bulbs etc General cleaning of both public and staff areas to departmental standards Respond to guests’ requests as directed Other duties as assigned Qualifications: Previous experience as a Houseperson or in a position requiring physical work and a high standard of guest/customer service Completely fluent English language skills; both written and verbal Proven ability to work well unsupervised, at a fast pace while maintaining quality standards Commitment to provide excellent service and exceed guest expectations Fluency in English (verbal & written) essential Competency in verbal English essential Previous experience in Hotel Housekeeping department desirable Previous experience in customer service desirable Previous experience in 5 star property desirable Dynamic, energetic and thrives under pressure Impeccable grooming and presentation Must physically be able to: Lift up to 50 lbs. Carry objects weighting up to 75lbs (including pushing equipment) s toop, kneel, reach, stand, walk, bend, twist, push, see, and hear Must be comfortable speaking to guests Note: The position of Houseperson is physically demanding. The successful applicant must be physically capable of performing repetitive work and standing and walking long periods of time. Lifting requirements up to 50 lbs and carrying of objects weighting up to 75lbs (including pushing equipment). Must be able physically able to s toop, kneel, reach, stand, walk, bend, twist, push, see, and hear. Must also be comfortable speaking to guests. Physical Aspects of Position (include but are not limited to): Constant standing and walking throughout shift Frequent lifting and carrying up to 30 lbs Frequent kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs and ramps Visa Requirements: Must be legally eligible to work in Canada APPLY TODAY : Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork, Accountabilityand Excellence; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits Qualifications: Previous experience as a Houseperson or in a position requiring physical work and a high standard of guest/customer service Completely fluent English language skills; both written and verbal Proven ability to work well unsupervised, at a fast pace while maintaining quality standards Commitment to provide excellent service and exceed guest expectations Fluency in English (verbal & written) essential Competency in verbal English essential Previous experience in Hotel Housekeeping department desirable Previous experience in customer service desirable Previous experience in 5 star property desirable Dynamic, energetic and thrives under pressure Impeccable grooming and presentation Must physically be able to: Lift up to 50 lbs. Carry objects weighting up to 75lbs (including pushing equipment) s toop, kneel, reach, stand, walk, bend, twist, push, see, and hear Must be comfortable speaking to guests Note: The position of Houseperson is physically demanding. The successful applicant must be physically capable of performing repetitive work and standing and walking long periods of time. Lifting requirements up to 50 lbs and carrying of objects weighting up to 75lbs (including pushing equipment). Must be able physically able to s toop, kneel, reach, stand, walk, bend, twist, push, see, and hear. Must also be comfortable speaking to guests. Physical Aspects of Position (include but are not limited to): Constant standing and walking throughout shift Frequent lifting and carrying up to 30 lbs Frequent kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs and ramps Visa Requirements: Must be legally eligible to work in Canada APPLY TODAY : Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork, Accountabilityand Excellence; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits ColleagueColleagueFull-timeFull-timeRotating / Shift WorkRotating / Shift WorkNoNoOngoingOngoingEMP00844EMP00844