Trump International Hotel, Washington DC
Passion. Drive. Enthusiasm.
These are the three pillars of our company culture. Launched in 2007, the Trump Hotels is the next generation of luxury hospitality – one that is raising the bar in the top-tier travel experience. We believe that by creating an unsurpassed regard for our associates, our associates will, in turn, create an unparalleled guest experience that will ultimately translate into the success of our stakeholders.
We will never settle…. We will persist in the meticulous delivery of unparalleled service and experiences… We will do it better than anyone else!
The Trump International Hotel Washington DC is a Forbes’ 5 Star Award winning hotel property. Our establishment tells a unique story, guided by the classic features of the Old Post Office building, the associates, and experiences that compel this 5 Star team.
To assist in the day to day operations of Bar & Lounge. Ensuring each guest is satisfied and all requests met. Responsible for taking incoming reservations, seating, and greeting guests.
Specific Position Requirements
Maintain consistent adherence to the Trump Int’l Hotel Washington DC service standards, work varied shifts, including weekends and holidays.
Attend to service in the restaurants and hospitality areas.
Including, but not limited to, greeting, seating and providing a warm farewell to our guests.
Serve all food and beverages as outlined in SOPs. Be able to respond to guest requests and answer questions about the Trump Int’l Hotel Washington DC.
When unable to answer take the time to research, answer and respond in an appropriate manner. Know, adhere to and practice all aspects of Trump Int’l Hotel Washington DC Service Standards. Be able to escort guest from the front of the hotel to the restaurants and serve the guests as needed including, but not limited to: explanation of services offered. Close checks according to Trump Service Standards. Clean and maintain work areas.
Qualifications and Specific Requirements
21 years of age, proof of authorization/eligibility to work in the United States. High School diploma or equivalent required. Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form. Interpersonal skills with focused attention to guest needs to deal effectively with all business contacts. Maintain a professional, neat and well-groomed appearance adhering to Trump Int’l Hotel Las Vegas appearance standards.