Divisional Facility Service Specialist

  • Company:
    Regional Municipality of Peel
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    4 weeks ago
  • Category:
    Customer Service

The Region of Peel serves a vibrant and culturally diverse community of more than 1.4 million residents and 88,000 businesses in Brampton, Caledon and Mississauga. Committed to service excellence, transparency in decision-making and responsible tax management, the Region delivers a wide range of municipal services that are customer-focused and cost-effective.The Region of Peel has recently completed a Strategic Planning process that engaged our residents and stakeholders to answer one question: “What can you imagine for the future of Peel?” All the feedback received formed the path forward and the strategic direction for the Region over the next 20 years.To learn more about the Region of Peel please visit ourwebsiteor watch theFaces of Peelvideo to see how our employees impact the residents of Peel.DIVISIONAL FACILITY SERVICESPECIALISTHealth Services – Long Term CareContract Duration: 18 MonthsPOSITION SUMMARY:Reporting to the Supervisor, Practice, Innovation and Education (PIE), the LTC Facility Specialist is the divisional lead for facility services program with a mandate to improve processes and build consistencies across the five long term care centres. The Facility Specialist is responsible for facilitating the maturation of the facility program, specifically focused on supporting regular operations and divisional service enhancement projects. In addition, the incumbent coordinates and facilitates Facility Services Supervisor peer group.MAJOR RESPONSIBILITES:Provide professional expertise, guidance and recommendations in the area of facility services – including housekeeping, laundry, security, capital projects, major equipment preventative maintenance, and building maintenance, including minor capital.Act as a resource and best practice lead for LTC facility related issues and advancementsIdentify for approval, create, maintain, and provide oversight to facility initiatives that promote consistency in facility practices and service enhancement project processes, and ensure safety and security of residents and staffMonitor, analyze, interpret, and provide oversight to implementation of Legislative changes, including MOL, MOHLTC/Compliance, PIDAC, Fire Code Regulations/ Fire Protection and Prevention Act, Building and Bylaw code, OHSA, Health Care and Residential Facility Regulations, Industrial Establishments Regulations and LTC related initiatives. Work with Facilities Services Supervisors to develop and implement any required recommendationsLead for the Safety and Security program for the DivisionGuide the development and management of Facility Services policies, related accommodation programs, and Environmental Services Infection Control program and Facility Services Inventory Control/Asset Management. In consultation with Facility Supervisor peer group, ensure policies and programs are reviewed and updated to ensure compliance with all legislative requirements and consistent with best practicesConduct visits, audits and/or investigations to evaluate Facility department effectiveness and compliance with standards, including MOL, MOHLTC Homes Act and regulations, Health & Safety, Infection Control, and LTC divisional policies and procedures; report results; develop potential solutions and recommendations for corrective action and; work with the home on action plans to address concernsProvide expertise in the management and testing of the home specific and divisional Emergency Plans in areas specific to Facility services. Work in collaboration with the Facility Services supervisors, and in consultation(HEM) to facilitate:Compliance in Fire Protection and Prevention ActTesting and education for all emergency codesPlanning, rolling out, and debrief reporting for emergency evacuation exerciseFacilitate divisional service enhancement projects across the division, ensuring consistency in practice, prioritizing resource allocation based on project priority and budget allocations, and mitigating riskFacilitate development and management of divisional operational budget related to the facility program and assist with the development and monitoring of Capital Plan- state of good repair budget requirements for all homesProjects are completed in collaboration with Facility Supervisors as project owners, Health Facility Planning as project planner/manager, Real Property Asset Management (RPAM) as project construction managerLiaison between purchasing and operations to build and maintain approved supplier list, ensure contract scopes are being adhered to as per operational requirements and vendor performance meets or exceeds Regional requirements, and engage in conflict resolutionInvestigate new Divisional contracts that support consistency of goods and services across the division and seek to leverage purchasing power. In addition, ensure invoice accuracy for services renderedAdvise on and monitor preventative maintenance program requirements and their management at the home level, particularly focusing on key preventative maintenance contracts including Generators, Elevators and HVAC systemFacilitate development and implementation of divisional education program in infection control environmental services, according to PIDAC and specific to Facility services. Liaison between Facility services and Program Support Nurse, improving collaboration and communication around infection control practices throughout the divisionBusiness process expert for Facility related software systemsAct as a database management and technical super user and resource. provide ongoing end-user support and training;Respond to LTC related software application issues and performance gaps;Optimize software functionality and usability;Participate in functional development for Corporate Asset Management;Research, evaluate and recommend improvements and advancements to system software;Maintain database content so that it is relevant and updated, audit usage as requiredFacilitate division’s Facility Services Peer GroupProvide expert guidance and advice on the development and implementation of peer group meeting requirements, annual work plans, and annual budget planning so to improving groups’ effectiveness in their deliverablesApply expertise and direction to ensure outcomes are aligned with standards and Long Term Care strategic prioritiesFulfill additional work related duties as assignedEDUCATION, EXPERIENCE AND QUALIFICATIONS:Post-secondary degree or diploma in a related fieldMinimum five years in leadership roleMinimum two years’ experience in Long Term Care with knowledge of the Ministry of Health and Long Term Care standards, guidelines and requirements for the long term care industry as it speaks to environmental services and building managementHealth and Safety certification (levels 1 and 2) and WHIMS training requiredBuilding and facility services experience in a health care setting, an assetUnderstanding of HVAC equipment, computerized building management systems, electrical systems distribution, fire alarm and sprinkler systems including operation of and testing requirements, emergency diesel generator operations etc. preferredWorking knowledge of current Building codes, By-Laws, OHSA, PIDAC, Fire Code RegulationsHighly computer literate, including solid working knowledge of Microsoft Outlook, Word, Excel, Access, Project and Power pointWorking knowledge of the Project Management Body of Knowledge and project management processes. Planning, organizational and workload management skills an assetAbility to function effectively within a complex and dynamic work environment, with strong commitment to promoting teamwork and cohesiveness across the divisionLeadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching and teaching, and the ability to inspire and build confidence in othersClient service oriented, with ability to effectively work with staff at all levels of the corporationEffective communication with strong organizational skills, influential skills, and client focused orientation and commitment to providing quality servicesLocation:10 Peel Centre Drive, Brampton OntarioHours of work: 8:30am to 4:30pm; Monday through FridayIf this opportunity matches your qualifications and experience, please apply online.Please note: Successful candidates hired to work within any of The Region of Peel’s Long Term Care Homes are required to provide the following information prior to hire:Vulnerable Sector Police CheckTB Skin TestingAt the Region of Peel, we respect diversity and treat one another in ways that are fair, courteous and compassionate, recognizing everyone’s contributions. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. The Region of Peel is committed to providing accommodations throughout the recruitment process. If you require accommodation please notify us and we will work with you to meet your needs. We encourage applications from all qualified individuals; however, only those under consideration will be contacted.Please be advised, the Region of Peel uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.