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Delivery Manager


  • Pay Rate: $

  • Location: Toronto, ON

  • Shift: 1 day every 2 weeks - may require 1/week

  • Job type: Temporary | Full-time | possibility of extension or conversion to FTE

  • 4% vacation paid weekly

  • Paid weekly accurate and on time

  • Strong health and safety programs

  • Medical and dental benefits once qualified

  • Free training programs

  • New and quicker onboarding process

  • Responsibilities:

  • Delivery leads will have their own Squad team

  • Will also work on waterfall tasks, planning, budgeting, etc.

  • This role is a hybrid role between a Scrum Master and a Project Manager

  • Tracking projects through each phase of project lifecycle

  • Work with all the dependent teams and prepare execution plan

  • Working with various teams to achieve end-to-end project delivery

  • Ensure milestones are met and project has gone through all approval gates

  • Document project status & assist team in maintaining information repositories

  • Maintain project risk tracker and communicate project risks to management

  • Prepare work back schedules, roadmap and capacity planning at a project level

  • Ensure a balance between team capacity and workload is kept in order to achieve a successful project delivery

  • Support app releases & rollout related activities

  • Keep all stakeholders up to date on project status and roadblocks

  • Ability to set expectations with all stakeholders, execute and communicate accordingly

  • Identification of risks and issues that require DF leadership attention

  • Ability to articulate and clearly communicate complex problems and Solutions in a simple and logical manner following stakeholder field of expertise

  • Ability to work effectively with engineering Sr Managers when needed to remediate risk around project delivery.

  • Engage stakeholders (e.g. risk, legal, audit) as needed for consultation throughout the course of the project.
    Communication & Collaboration: Scrum Master

  • Contribute to the productivity and happiness of the scrum team

  • Supporting project team members in challenging situations (resource / release challenges, cross-team communication)

  • Introduce agile engineering best practices

  • Scheduling ad-hoc meetings to solve for disagreements or ambiguities in order to reduce risk of jeopardizing milestones and or artifacts

  • Ease conversations and promote constructive attitude

  • Facilitate and ensure healthy communication between project team members

  • Scheduling and chairing scrum ceremonies.

  • Accountable for conducting regular retros and addressing teams feedback

  • Monitor scrum team progress by preparing reports/charts

  • Understanding team strengths and weaknesses in order to improve each phase of the project lifecycle

  • Lead by example

  • Qualifications:

  • Must be legally eligible to work, and reside in Canada

  • Bachelor's degree in a technical field

  • Ideally has Certified Scrum master certification (CSM / PSM)

  • 10+ years of experience as a Delivery/Scrum/Project Manager

  • 5+ years' experience in managing and delivering complex IT software projects

  • 3+ years’ experience with Agile methodology while delivering IT projects

  • 3+ years of experience with Front-end Systems and Digital Channels

  • 3+ years’ experience with JIRA/ Confluence

  • Excellent verbal and written communication skills, with ability to communicate on a broad spectrum (from deep technical discussions to high level executive vision)

  • Excellent organizational skills and the ability to manage multiple complex initiatives

  • Flexible - not being too hard on the team

  • Negotiation Skills

  • Problem Solving and Analytical skills

  • Financial Industry experience/banking systems knowledge **Highly Preferred**

  • Previous Experience with Digital Banking - such as digital channels, mobile apps, webs.

  • Ideally has Certified Scrum master certification (CSM / PSM)





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