Customer Service Administrator Toronto

  • Company:
    CARQUEST Canada
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    3 months ago
  • Category:
    Admin / Office

Job Type: Full-Time – RegularRelocation Provided: NoEducation Required: Associates Degree, or equivalent experienceExperience Required: 1 – 2 YearsTravel amount: N/A Job Description The Customer Service Representative will ensure that customer needs are met in a timely and efficient manner. They will place orders and determine the availability of parts and/or the prices requested.Duties:- Answers customer telephone orders in an efficient manner. – Researches inquiries and handles customer issues as needed.- Performs accounting duties consisting such as credit entry, order entry, factory billings, and direct billing for shipments from other company locations. – Documents over/shorts claims for research and resolution. – Contacting vendors for missing invoices – Matching packing slips to invoices to check for any discrepancies- Prepares invoices to be sent to head office for payment-Orders product from existing distribution centers as needed for customers. Required Skills: – Customer service experience.- Knowledge of Microsoft Windows, Excel, Word, and Access.- Basic knowledge of some accounting procedures.- Must have well-developed interpersonal skills to deal with customers. – Must be detail oriented and have excellent math skills.Submit your resume today for further consideration.