Counter Sales Associate

  • Company:
    HD Supply Canada Inc.
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    3 months ago
  • Category:

About HD Supply:HD Supply ( is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, and specialty construction sectors. Through approximately 220 branches and 44 distribution centers, in the U.S. and Canada, the company”s approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers” success.Why HD Supply:Comprehensive Benefits PackageTeam EnviornmentRRSP Matching PlanInternal Learning Centre for Career DevelopmentCompetitive SalaryOpportunities for Career GrowthWellness ProgramTuition ReimbursementInside Sales Representative Job LocationHD Supply Canada Inc.Construction & Industrial – Brafasco(Insert Branch Address + phone #)Job SummaryResponsible for managing counter sales and customer relationsMajor Tasks, Responsibilities and Key AccountabilitiesOrders products, arranges delivery, contacts customers regarding delivery and updates customers on order statusTakes special orders and keep customers updated on progressActs as liaison between warehouse supervisor and customersEnsures purchase orders are completed. Pulls orders as requiredAnswers telephones and ensures counters are properly stockedMay drive truck to pick up incoming stock or deliver materials to designated locations or operate forklift or other machinery in order to complete tasksNature and ScopeSelects correct processes from clearly prescribed rules, past practices or instructionSeeks advice and guidance on non routine or problem areas from supervisorDeviations from the norm are cleared by the supervisorUnder close supervision, exercises limited latitude/independent judgmentWork typically involves detailed checks or close review of output by a senior co-worker and/or supervisorWork EnvironmentHeavy lifting as required (must be able to lift 50 lbs on a regular basis)Minimum QualificationsMust be eighteen years of ageMust pass the Background CheckEducation and ExperienceHS Diploma or GED required1-2 years of experience in area of responsibilityPreferred QualificationsIndustry experience considered an assetAdvanced knowledge of Microsoft OfficeMust have valid Driver”s Licence (Must provide a clear abstract)Experience working with Great Plains considered an assetKnowledge of machines and tools, (product knowledge) would be considered an assetForklift experience would be considered an assetCritical Competencies to Drive Business ResultsStrong team player with a POSITIVE ‘’can-do” attitude and passion for excellenceExceptional communication skills and well-developed interpersonal skillsStrong appreciation for excellence in customer service is a MUSTReliable, confidential and conscientiousStrong initiative and ability to handle increasing responsibility over timeExcellent time management /organizational skills with ability to meet demanding deadlines in an extremely fast-paced environmentStrong attention to detailStrong business acumen WITH a sense of urgencyAbility to work with a high level of energy and focusExcellent problem solving and analytical skills