Corporate Traveller is growing and we are looking for a savvy, service focused travel professionals to join our Montreal based Corporate Traveller teams. If your goal is to be with Corporate Traveller long term, then this team is for you!
Corporate Traveller has been focusing on the travel needs of small to medium enterprises (SME) for over 20 years and is known for great service and highly motivated travel experts.
The Corporate Traveller team is the best in the business. Our travel experts are highly experienced and have exceptional product knowledge to deliver airfare and accommodation options that will have an immediate and positive impact on bottom line of our clients.
Our flexible business model is shaped to match the distinctive needs of SMEs, enabling us to better understand their travel requirements, offer tailored solutions and build long-term partnerships.
Corporate Traveller is seeking experienced, travel industry experts to work in the role of Corporate Travel Consultant.
You will be responsible for managing the travel requirements of companies within the SME B2B segment, presenting tailored travel solutions and delivering the boutique level of service that Corporate Traveller is famous for.
Your responsibilities will be the following:
Ensure client’s retention with by exceeding client expectations in every interaction with the travel manager in relation to:
Understanding and anticipating client needs and travel preferences;
Responding quickly and proactively to client requests;
Anticipating client travel requirements;
Resolving client complaints;
The accuracy and timely presentation of clients travel documentation.
Teamwork and Communication
To be an active contributing member at meetings with Team Leaders and BDMs to keep them abreast of client accounts and any information which is likely to impact (either positive or negatively) on;
Share information with fellow Corporate Travel Consultant and Team Leaders to ensure a united, consistent and professional approach to client account management.
Office Systems and Processes
To contribute to the development and maintenance of office systems and processes associated with accounts;
To ensure that all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file.
You acknowledge and agree that your role may be changed from time to time at the Company’s discretion to ensure the successful ongoing operation of the Company.
TO JOIN THE TEAM, YOU WILL NEED THE FOLLOWING:
Our ideal candidate will have a minimum of 2 years travel consulting experience, including business travel, along with buckets of ambition and an insatiable appetite for sales and delivery of impeccable service.
Excellent communication skills, with the ability to build relationships with business owners, decision makers and managers who book corporate travel;
Bilingualism (English & French);
Demonstrated knowledge of the best practices within the travel industry;
High attention to detail;
A positive attitude and a will to succeed;
Strong time management skills and professionalism;
Expertise in fares and complex itineraries;
Ability to work independently as well as part of a team;
Flexibility to work overtime as required, including management of our after-hours emergency service.
PERKS AND BENEFITS:
Competitive base salary + commission;
Free health and wellness consultations;
Extended health and dental benefits;
Free financial planning consultations;
Discount travel benefits available;
Ongoing training and development;
Social events such as Buzz Nights, opportunity to attend Global Ball overseas for high achievers;
Global career advancement / travel opportunities.
If you understand the value of being your client’s travel expert by providing exceptional, tailored customer service, then consider Corporate Traveller and watch your career take off!
A LITTLE ABOUT WORKLAND:
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