Coordinator, HR Services (Bilingual)

  • Company:
    Holt Renfrew
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
    Full-Time
  • Posted:
    3 weeks ago
  • Category:
    Human Resource

Coordinator, HR Services (Bilingual) Location: Holt Renfrew – Toronto – Corporate Store Support Centre (60 Bloor Street West, Suite 1100) Department: People & Culture Cosmetic/Brand Line: Work Status: Full-Time # of openings: 1 Project #: 12363 Description At Holt Renfrew, our purpose is to inspire a life of style. We achieve this by living our Brand Spirit; demonstrating Holts’ values: Passion – Own it Excellence – Elevate every moment Warmth – Open to the world Unity – One team. One Holts. The Coordinator, HR Services provides administrative and advisory support for Holt Renfrew’s human resources activities. The Coordinator, HR Services delivers excellent customer service to each employee by inputting and maintaining all employee data, systems administration and process execution as well as advising on daily concerns and questions. This role partners with our HR Business Partners and larger HR team to support our stores and store support centre in employee lifecycle changes, and must maintain the confidentiality of the office of Human Resources at all times. Specific responsibilities include (but are not limited to) the following: Provide a high level of customer service to both internal and external customers Manage all setup and support of applications used to maintain and process employee information Prepare confidential communications on behalf of HR (e.g. offer letters/termination/changes etc.) Accurate and efficient administration into HR Information System – Workday, relating to but not limited to employee information, new hires, terminations, promotions and transfers as per process guides Responsible for auditing data entry input, record changes and occasionally, generate reports Continually improve existing processes to meet the changing needs of the business. Prepare and keep up-to-date procedural documentation Coordinate and administer various company programs Proactively anticipate the HR Services workload and plan work assignments to ensure optimum productivity, accuracy and efficiency Record and verify completeness of employee information in accordance with established policies and procedures Exercise sound judgment and discretion in the collection and dissemination of employee information; insure that highly sensitive, proprietary and confidential information is released only to those authorized Maintain records and control access to accurate and complete employee files Provide data diagnostic and administrative support Other duties and projects as assigned The ideal candidate: Bilingualism inFrench and English is mandatory Post-secondary degree in a related field or equivalent work experience 1-2 years of post-university work experience Demonstrated leadership and influencing skills with the ability to get things done Excellent interpersonal skills; a team player who is able to act as both a leader and an individual contributor as required Confident and effective communication (written & verbal) and interpersonal skills Is adaptable and comfortable with ambiguity and change Highly service-oriented with exceptional organizational and follow up skills Passionate about fashion and luxury retailing Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) The measures of success: Contribution to financial objectives Individual objectives linked to the achievement of department goals Feedback from internal and external clients