Job Title: Clinical Support AttendantWork Site:Three Bridges Community Health CentreStatus: Regular Part Time – Baseline (0.42 FTE)Start Date:As Soon As PossibleSalary: $26.29 – $28.21 per hourHours: 0830-1630 Friday and SaturdayReference#: 106662-sloJOB SUMMARY:Working within the vision and values of Vancouver Coastal Health and in accordance with the policies and processes and under general supervision promotes a variety of trauma informed interventions, practices and clinical services that cultivate safety and respect within an multi-use/occupant community health centre and/or clinic setting. Provides assistance to clients with acute, chronic and palliative care needs and/or their caregivers by liaising with the clinician and community services and supporting the interdisciplinary team during the client care planning process. Acts as a member of the on-shift response team for the site’s fire, safety and security functions and intervenes to fire, safety and security related complaints and hazards including non-clinical emergencies and aggression and mitigates identified risks to the health care team.QUALIFICATIONS:Education & ExperienceGrade 12 English.Diploma/Certificate in Social Services.Basic Security Training level 1 and 2 Certificate and one (1) year’s recent, related experience or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesKnowledge of principles of Trauma Informed Practice.Knowledge of Appreciative Inquiry.Able to develop interventions and care plans that are strength based and client centered.Physical ability to carry out the duties of the position.Demonstrated expertise in workplace violence prevention including personal safety techniques, and team control technique.Knowledge of community, social and health resources.Ability to keyboard 4,000 keystrokes per hour.Ability to establish/maintain satisfactory work relationships with the public and other staff to deal tactfully and effectively with co-workers, public and staff from other agencies, to maintain confidentiality and to communicate effectively, both verbally and in writing.Demonstrates ability to work with a culturally diverse population.Ability to work independently and in cooperation with others.Demonstrated exceptional customer service and communication skills.Demonstrated knowledge of general office procedures.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.Only short-listed applicants will be contacted for this posting.***Employees of VCH must apply via the Internal Application Process. Refer to the staffpostings.vch.ca site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.