Client Service Representative Toronto

  • Company:
    DIME Media Solutions
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    3 months ago
  • Category:
    Customer Service

By creating truly personalized experiences and memorable first impressions, we are able to make a lasting, positive public impact for our clients and their companies. We specialize in representing our clients’ brands and services in a manner that cultivates secured, sustainable bonds, and creates value for both client and customer. We are seeking additional Client Service Representatives to join us and expand the reach of our firm and the impact of our clients. In this entry-level role, you will become well acquainted with our clients and the unique elements of their brands, translating this knowledge into engaging interactions with their existing networks and prospective customers. You will strive to educate target markets to motivate their interest in our clients and secure their long-term support. This is an energetic, fast-paced position that will open many doors for an up-and-coming professional. Regardless of how extensive or novice your previous education and employment histories are, those who are dedicated and committed to learning our strategies and applying these in their intended market settings will have many opportunities to thrive. Responsibilities: Commit to and complete our immersive training program Coordinate and collaborate with team and other departments Serve as the public, professional representative for our clients Initiate contact and engage customers directly Create personalized, memorable experiences Resolve customer concerns and troubleshoot issues in professionally and efficiently Engage in active listening and demonstrate genuine interest and care to customers Acquire and stay up-to-date with knowledge on our clients and their brands Participate in the setting and accomplishing weekly, monthly, and annual goals Qualifications: Previous customer or client service experience an asset, but not required Outstanding communication abilities Strongly motivated and excited to learn Confident and engaging in interactions Able to work alone and collaboratively Fast learner Reliable and accountable Join us and watch your potential and prospects flourish.