Clerical Associate, Ambulatory Care

  • Company:
    Cambridge Memorial Hospital
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
    Full-Time
  • Posted:
    3 weeks ago
  • Category:
    Admin / Office

We are a large acute care, community hospital serving Cambridge, North Dumfries and the Region of Waterloo with 280 physicians, 1100 full- and part-time professional health care staff and more than 400 active volunteers. Our vision is to provide exceptional healthcare by exceptional people, with an emphasis on giving patients and their families an exceptional experience when they visit our hospital. With help from our Foundation partners and our supportive community, we purchase over $4 million of medical equipment each and every year to help ensure you will work with the best tools possible when caring for your patients. In collaboration with universities and colleges, we are also a teaching and placement site for medical, nursing and allied health programs. To learn more about Cambridge Memorial Hospital (CMH), please visit our website at www.cmh.org.Reporting to the Vice President, Finance & Corporate Services, you will join CMH as we embrace a new era of care, expanded services and innovation. Construction is underway of a modern 5-storey tower and total renovation of all existing inpatient care and clinical support areas. Upon completion, our new hospital will contain:Patient care areas that are doubling in size, including larger surgical suites to accommodate advanced minimally invasive surgical equipment and an Emergency Department with dedicated treatment areas for mental health and different surgical subspecialties A patient-centred building design that promotes healing and intuitive wayfinding, while maximizing natural lighting and sight lines to the natural beauty of the Grand River An increase in beds from 143 to 197 to accommodate expanded services like Surgery, Mental Health and Intensive Care. About 80% of inpatient rooms will be single occupancy to meet the latest infection control and building code standards for hospitalsAs an integral member of the Ambulatory Careteam, the Clerical Associate’s responsibilities include, but are not limited to: registration of patients, entering patient demographics into Meditech, verifying and updating medical insurance benefits, directing and coordinating communication in and out of the department, processing physician orders, requesting appointments for clinics, coordinating diagnostic tests, and other appointments. Thisposition is to work days. The physical demands of the role may include but are not limited to sitting, standing, walking, pushing, pulling, lifting and bending. This position contributes to ensuring there is a safe environment for patients, staff and visitors. Other duties as assigned and as per job fact sheet.Posted hours do not constitute a guarantee that shifts will not be subject to change.Skills and Qualifications:Successful completion of secondary school requiredMinimum 2-3years current experience in a fast pacedoutpatient clinic setting requiredMedical terminology course isrequiredCurrentexperience with the Meditech system modules, including Community Wide Scheduling requiredComputerand Microsoft Office products experience isrequiredExperience with order entry (Labmodules) and admissions required Excellent interpersonal and communication skills (both written and verbal) essential Demonstrated abilityto deal compassionately and effectively with patients and familiesDemonstrated ability tomanage multiple demands in a fast paced working environment is requiredSelf-directed and works well in a team setting is requiredAttention to detail and maintaining accuracy is requiredDemonstrated ability to attend work on a regularbasis is requiredCambridge Memorial Hospital is committed to providing and fostering a respectful workplace. All reasonable accommodation will be made to support participation in the recruitment process. Where needed, accommodations for disabilities will be provided, on request, to support participation in all aspects of the recruitment process.