Call Centre Representative

  • Company:
    Discount Car & Truck Rentals
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    3 weeks ago
  • Category:
    Customer Service

It’s Your Career. Drive It!Are you looking for an exciting career in a fast paced and dynamic work environment? Join a company with a passion for innovation and customer service that rewards performance with internal growth opportunities. Discount Car and Truck Rentals is a Canadian owned and operated company. We are a renowned industry leader with over 300 offices across Canada.Discount Car and Truck Rentals is a Canadian owned and operated company. We are a renowned industry leader with over 300 offices across Canada. As a result of our continued growth and success, we are currently searching for new team members inNorth York(Finch Ave. West and Hwy. 400 area).Are you a customer service focused individual with passion for sales? Our Leisure Sales Call Centre team includes people just like you!The successful candidate will be responsible for ensuring customer satisfaction by “going the extra mile” to deliver friendly service in a professional and timely manner.Job Summary:Using sales techniques to make car and truck rental reservationsManage a high volume inbound and outbound callsCommunicate effectively and use sales skills to quickly identify and determine the products and services that best meet the customer’s needsPromote services and up-sell to customers based on their needs offering more benefits, features and special programsEstablish and maintain rapport with customers and stores in a friendly and professional mannerAddress customer service calls and issues professionally and in a timely mannerComplete various administrative tasks as required by the ManagerQualifications:1-2 years of customer service and/or call center experienceExcellent and friendly communication skills, both oral and writtenProven time management and multi-tasking ability to set and meet targets and objectivesAbility to work in a fast paced environmentSelf-directed and able to work independentlyMust be able to work a variety of shifts including weekends and holidaysWhat’s in it for you?Comprehensive bonus programFree on site gym facilitiesDiscounted rates on car and truck rentalsImmediate enrolment in our Discount Incentive Program giving you discounted rates on home/auto insurance, sporting events, clothing and more!Ongoing training programs to give you the tools you need to succeed!Apply now Car and Truck Rentals is an equal opportunity employer.If you require a disability related accommodation in order to participate in the recruitment process, please advise your Recruitment Specialist to ensure your requirements are met.