Business Analyst 3115544

  • Company:
    Morgan Stanley
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
    Full-Time
  • Posted:
    3 weeks ago
  • Category:
    Business / Mgmt

Company Profile Morgan Stanley is a global financial services firm and a market leader in investment banking, securities, investment management and wealth management services. With offices in more than 43 countries, the people of Morgan Stanley are dedicated to providing our clients the finest thinking, products and services to help them achieve even the most challenging goals. As a market leader, the talent and passion of our people is critical to our success. We embrace integrity, excellence, team work and giving back. Technology The Technology division partners with our business units and leading technology companies to redefine how we do business in ever more global and dynamic financial markets. Our sizeable investment in technology results in leading-edge tools, software, and systems. Our insights, applications, and infrastructure give a competitive edge to clients’ businesses—and to our own. Enterprise Technology & Risk (ETR) is comprised of five primary areas: – Core Infrastructure (CI) manages the infrastructure technology solutions to support the Firm’s daily operations, enable our businesses to expand to new markets, offer new client products, and comply with evolving regulations. – End User Technology (EUT) delivers core communication, collaboration and productivity tools across the Firm, including desktop and mobile devices, remote computing solutions, and multimedia services. – Quality Assurance & Production Management (QAPM) provides production management, quality assurance, and end user services for Institutional Securities and Support Services. QAPM also manages the Enterprise Command Center, Enterprise Systems Management, and Technology Disaster Recovery services. – Technology & Information Risk (TIR) delivers first-line defenses to manage risks to Firm technology. TIR oversees programs that protect and enable the business, ensure secure delivery of services to our clients, address the risks presented by an evolving threat landscape, and meet regulatory expectations. – Technology Business Development (TechBD) manages the Firm’s strategic relationships with external technology companies. Position Description: Job Description: Business Analyst, Enterprise System Management Enterprise System Management (ESM) is a product engineering and development group within the Enterprise Technology & Risk division. It is focused on tools, systems, data and services used by Firmwide Technology, including resource data (asset inventory etc), monitoring, application performance management, IT service management, automation, visualization and analytics tools. This role is part of the Enterprise Resource Data Management team which is responsible for developing and managing TAI ( Technology Asset Inventory) a Firmwide system used to describe the inventory, configuration and operational state of the Firm?s IT infrastructure. Reporting to the ERDM Lead Business Analyst based in Montreal, the Business Analyst position is a demanding role requiring an organized and articulate professional with a good understanding of technology and stakeholder engagement. Key responsibilities include: – Play a key role in articulating the scope, business requirements and user acceptance criteria of various initiatives – Coordinate across business and technology teams to push delivery according to agreed schedules – Collaborate with User Experience designers to prepare use cases, wireframes and application prototypes for review with business users and development teams – Write functional requirements document with acceptable level of thoroughness and detail – Work with QA to review requirements and test scripts and assist in prioritizing and closing defects – Plan and coordinate User Acceptance Testing for global stakeholders – Meet deadlines and communicate any delays in a timely manner – Assist in coordinating global project team activities – Work with Lead Business Analyst in managing the team user request workflow from initiation to delivery Company Profile Morgan Stanley is a global financial services firm and a market leader in investment banking, securities, investment management and wealth management services. With offices in more than 43 countries, the people of Morgan Stanley are dedicated to providing our clients the finest thinking, products and services to help them achieve even the most challenging goals. As a market leader, the talent and passion of our people is critical to our success. We embrace integrity, excellence, team work and giving back. Technology The Technology division partners with our business units and leading technology companies to redefine how we do business in ever more global and dynamic financial markets. Our sizeable investment in technology results in leading-edge tools, software, and systems. Our insights, applications, and infrastructure give a competitive edge to clients’ businesses—and to our own. Enterprise Technology & Risk (ETR) is comprised of five primary areas: – Core Infrastructure (CI) manages the infrastructure technology solutions to support the Firm’s daily operations, enable our businesses to expand to new markets, offer new client products, and comply with evolving regulations. – End User Technology (EUT) delivers core communication, collaboration and productivity tools across the Firm, including desktop and mobile devices, remote computing solutions, and multimedia services. – Quality Assurance & Production Management (QAPM) provides production management, quality assurance, and end user services for Institutional Securities and Support Services. QAPM also manages the Enterprise Command Center, Enterprise Systems Management, and Technology Disaster Recovery services. – Technology & Information Risk (TIR) delivers first-line defenses to manage risks to Firm technology. TIR oversees programs that protect and enable the business, ensure secure delivery of services to our clients, address the risks presented by an evolving threat landscape, and meet regulatory expectations. – Technology Business Development (TechBD) manages the Firm’s strategic relationships with external technology companies. Position Description: Job Description: Business Analyst, Enterprise System Management Enterprise System Management (ESM) is a product engineering and development group within the Enterprise Technology & Risk division. It is focused on tools, systems, data and services used by Firmwide Technology, including resource data (asset inventory etc), monitoring, application performance management, IT service management, automation, visualization and analytics tools. This role is part of the Enterprise Resource Data Management team which is responsible for developing and managing TAI ( Technology Asset Inventory) a Firmwide system used to describe the inventory, configuration and operational state of the Firm?s IT infrastructure. Reporting to the ERDM Lead Business Analyst based in Montreal, the Business Analyst position is a demanding role requiring an organized and articulate professional with a good understanding of technology and stakeholder engagement. Key responsibilities include: – Play a key role in articulating the scope, business requirements and user acceptance criteria of various initiatives – Coordinate across business and technology teams to push delivery according to agreed schedules – Collaborate with User Experience designers to prepare use cases, wireframes and application prototypes for review with business users and development teams – Write functional requirements document with acceptable level of thoroughness and detail – Work with QA to review requirements and test scripts and assist in prioritizing and closing defects – Plan and coordinate User Acceptance Testing for global stakeholders – Meet deadlines and communicate any delays in a timely manner – Assist in coordinating global project team activities – Work with Lead Business Analyst in managing the team user request workflow from initiation to delivery Skills/Experience Required: – A degree in computer science, engineering or related fields – 5+ years of industry experience in a business analyst and/or client facing role – Strong tech writing skills and proven track record in developing functional requirements – Strong written, verbal and interpersonal skills, including the ability to interact effectively with business stakeholders to understand the business and gather requirements – Familiarity with SDLC, Agile and project management methodology – Self-motivated, with a high level of initiative – Proven ability to multi-task, managing concurrent avenues of delivery with minimal assistance – Strong analytical skills including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements – Strong communication skills both verbal and written. Capable of collaborating effectively across a variety of IT and Business groups, across regions, roles and able to interact effectively with all levels – Good customer service skills. Ability to deal with difficult situations/individuals gracefully. Ability to influence decisions/ mindsets – Proficiency in MS Office (Word, Excel, PowerPoint, Visio, Project), Jira, Jive and Share point Skills/Experience Desired: – Prior development experience – Comfort working with ambiguity, managing and resolving complex issues – Ability to challenge status-quo through identification of key business requirements and addressing through innovative solutions – Affinity and experience with asset inventory systems – Master of Business Administration or similar management degree. Knowledge of French and English are required. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Skills/Experience Required: – A degree in computer science, engineering or related fields – 5+ years of industry experience in a business analyst and/or client facing role – Strong tech writing skills and proven track record in developing functional requirements – Strong written, verbal and interpersonal skills, including the ability to interact effectively with business stakeholders to understand the business and gather requirements – Familiarity with SDLC, Agile and project management methodology – Self-motivated, with a high level of initiative – Proven ability to multi-task, managing concurrent avenues of delivery with minimal assistance – Strong analytical skills including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements – Strong communication skills both verbal and written. Capable of collaborating effectively across a variety of IT and Business groups, across regions, roles and able to interact effectively with all levels – Good customer service skills. Ability to deal with difficult situations/individuals gracefully. Ability to influence decisions/ mindsets – Proficiency in MS Office (Word, Excel, PowerPoint, Visio, Project), Jira, Jive and Share point Skills/Experience Desired: – Prior development experience – Comfort working with ambiguity, managing and resolving complex issues – Ability to challenge status-quo through identification of key business requirements and addressing through innovative solutions – Affinity and experience with asset inventory systems – Master of Business Administration or similar management degree. Knowledge of French and English are required. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.