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Bodily Injury Representative II
The Bodily Injury Representative II contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience through the fair and equitable adjustment of moderate bodily injury claims.
Provide exceptional customer service
Interpret policy wordings, determine policy coverage and ensure appropriate reserving
Investigate losses to determine liability
Evaluate relevant information from various sources including medical, legal, financial and vocational to quantify loss
Negotiate with insureds, claimants, lawyers and insurers
Coordinate services with vendors and service providers
Adjust the claim from inception to completion in a proactive manner
Maintain accurate records based on company standards and policies within the claims system
Remain up-to-date with legislative changes and trends in the insurance industry
Perform other duties as assigned
3 + years insurance adjusting experience
Working toward Chartered Insurance Professional (CIP) designation
Good knowledge of medical and legal terminology
Effective customer service skills including empathy and concern for our customers
Excellent communication skills, both written and oral
Excellent investigative and analytical skills
Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
Detail oriented with a critical degree of accuracy regarding data entry
Excellent negotiation skills
College/University degree is preferred
Accomodations are available upon request.
Wawanesa provides its employees with an environment conducive to achieving their goals for personal performance and career development. Our employees are provided with competitive compensation packages (salaries, profit
sharing, benefits and a pension plan). This is a full-time, permanent position (37.50 hours per week) located in our Toronto office.
The benefit package is comprehensive and far ranging, including Extended Health, Dental, Life, AD&D and LTD, depending on
Wawanesa provides a stable and rewarding environment for its employees in today’s challenging markets.
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Consider this Toronto-based opportunity!
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