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Bodily Injury Representative I
The Bodily Injury Representative I contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience
through the fair and equitable adjustment of potential bodily injury claims. This role is the first touch point for most injury claims thus their direction is strongly influenced by their initial handling. This role is an entry level position in the Casualty
claims area with the potential for advancement based on performance & desire.
Provide exceptional customer service
Interpret policy wordings & determine policy coverage
Investigate losses to determine liability & whether an injury exposure exists
Establish reserves in accordance with Company guidelines
Coordinate services with vendors and service providers
Adjust claims from inception to completion in a proactive manner
Maintain accurate records based on company standards and policies within the claims system
Remain up-to-date with legislative changes and trends in the insurance industry
Perform other duties as assigned
Insurance experience an asset
Working toward Chartered Insurance Professional (CIP) designation
Basic knowledge of the Ontario Automobile Insurance policy
Basic knowledge of medical and legal terminology an asset
Effective customer service skills including empathy and concern
Excellent communication skills, both written and oral
Excellent investigative and analytical skills
Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
A strong desire & willingness to learn & self-improve
Detail oriented with a critical degree of accuracy regarding data entry
College/University degree is preferred
Accomodations are available upon request.
Wawanesa provides its employees with an environment conducive to achieving their goals for personal performance and career development. Our employees are provided with competitive
compensation packages (salaries, profit sharing, benefits and pension plan). This is a full-time, permanent position (37.50 hours per week) located in our Toronto office.
The benefit package is comprehensive and far ranging, including Extended Health, Dental,
Life, AD&D and LTD, depending on experience.
Wawanesa provides a stable and rewarding environment for its employees in today’s challenging markets.
Join a Canadian success story!
Consider this Toronto based opportunity!
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