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In Canada, IBM Global Business Services’ (GBS) Public Sector Team delivers strategic consulting, applications and innovation services to government & healthcare clients, primarily in the public sector. We are seeking an Associate Partner who will contribute significantly to the aggressive growth objectives of the team.
Reporting to the Partner for BC Public Sector, the Associate Partner will maintain an effective business relationship with the clients in the public sector market and influence the overall success of GBS offerings within the targeted markets. S/he will work to determine the client’s needs and translate these needs into opportunities for IBM. Primary interfaces within IBM will be the integrated Canadian public sector team (industry experts, solution owners, your GBS peers) and relevant client account teams (which has overall IBM account responsibility) and the GBS Global Centres of Competency resources.
The incumbent will contribute to the development and delivery of solutions to the industry, based on first-hand experience and within the focused growth verticals and horizontals. S/he will understand the challenges faced by the industry today and will be inspired by the opportunity to work in a team to develop new processes and technologies to overcome these challenges.
The Associate Partner will lead the creation of new business opportunities within the public sector industry in the targeted growth areas and will be accountable for success through to the end of client engagements. S/he must have extensive sales experience, a track-record of effective leadership all the way from sales to delivery of the solution. S/he must be recognized as an expert within this industry and possess deep domain expertise in one or more of public sector verticals.
The Associate Partner will be accountable for the financial success and client satisfaction of engagements under his/her direction. S/he will define criteria for the scope, risk and profitability of engagements, as well as the viability of new business opportunities. This individual will identify, qualify, assist, and manage the closing of new business. S/he will develop lasting relationships based on mutual respect with clients’ decision makers. S/he will direct the development of business and market cases for new solution offerings or methods to support the penetration of new markets and deliver campaigns and go to market strategies to convert these offerings into delivered growth.
The Associate Partner will contribute to and be held accountable for the attainment of business objectives in his/her area of the practice. S/he will also support the health and development of the practice through regular communication and participation in mentoring or coaching activities. S/he must develop strong and trusted relationships with other areas of IBM and with team members to achieve quick responses to client demands.
**Required Technical and Professional Expertise**
+ Solid experience in the government & healthcare industries, in particular complex services solutions;
+ workflow experience in one or more government & healthcare domains;
+ mobility solutions, complex integration, including intimate knowledge of current industry trends and challenges;
+ Deep and current understanding of Canadian Public Sector delivery systems across the country;
+ Relevant academic background;
+ Expert knowledge of Information Management, knowledge of healthcare delivery (clinical) operations, IT operations, back office systems, customer interfaces and other technology is beneficial.
**Preferred Tech and Prof Experience**
• At least 8 years of progressive post-graduate business experience including demonstrated experience engaging with senior executive & clinical leaders in client settings;
• Proven ability to communicate effectively at the executive level;
• Demonstrated people management ability to lead and mentor staff of all levels;
• Demonstrated business acumen including superior negotiation skills and contract/profit management;
• Strong leadership skills and the ability to multi-task within a fast-paced and dynamic workplace;
• Willing and able to travel as required.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.