• Company:
    The Weir Group PLC
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    2 months ago
  • Category:
    Customer Service

Weir has been in business since 1871 and our sustainability and success has been built on attracting, retaining, and developing exceptional people.As a global company, employing around 15,000 people in over 70 countries, we reflect the diversity of our customers in the diversity of our people and ensure everyone is given the opportunity to flourish regardless of their gender, race, beliefs or background.Weir is an inclusive and innovative organisation where you can be your authentic self. We continually develop our talent and diversity of thought to keep our business relevant, innovative and successful for the future.Enabling our people to unleash their full potential is central to ‘We are Weir’, our vision, mission, and strategic priorities. We aim to be the most admired engineering business in our markets and we”ll achieve that ambition by being the employer of choice in our markets.We offer a wide range of career opportunities across a variety of technical and business roles in engineering, manufacturing and service locations worldwide.Weir Pressure Control provides pressure control products, production equipment & rental services.The Field Service Technician will assist in the installation, removal, repairs and maintenance of customer equipment on the well site.Including but not limited to:Lead responsibility on all field serviceResponsible for the training of the Field Service Technician IPrepare JSA (Job Safety Analysis) on job site and perform all duties in a safe mannerSafely install, remove, repair and service customer equipment on the well sitePerform valve lubrication, valve repair, wellhead improvements with the ability to run high pressure lubricator (PBMO) to set various size back pressure valves and two way checkMaintain Weir Seaboard company vehicle, service tools and any other equipment in a clean, ready to use statePrepare accurate field service and rental tickets in a clean and legible wayPromote Weir Seaboard in field service, sales, maintain a professional appearance and work attitudeProvide technical expertise and direction to well site supervisor and rig crewPre check all equipment on the well site before installation to insure all equipment is correct and all accessories are on location ready to installBe receptive to and able to understand training received on related installation processes and safety proceduresMust have the ability to work independently with little to no supervisionMust be available on 24 hour call to respond to customer needsCommunicate effectively, both verbally and writtenComply with all applicable, safety, health, quality and environmental regulationsThe ability to run control line if neededProvides proper care and maintenance of all shop tools, equipment, and work areaAssists with customers as neededPerforms other routine duties per supervisor’s instructionsHealth & Safety : Key Responsibilities & Requirements:Able to work in a manner that ensures the safety of themselves and othersAble to demonstrate compliance to company safety procedures and legal obligations Recognise and report and resolve hazards identifiedConfidence and ability to intervene on practices deemed to be unsafeEngage and promote a zero harm culture Be aware of physical limitations based upon job requirementsEducation and/or Experience:High school diploma or general education degree (GED); with four years related experience.Language Skills:Ability to read, write, and speak in the English language. Mathematical Skills:Ability to add and subtract two digit numbers and to multiply and divide with 10”s and 100”s. Ability to perform these operations using units of weight measurement, volume, and distance.Reasoning Ability:Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Bill of Material (BOM), sales order interpretation and the ability to read machine detail drawings a plus.Other Skills and Abilities:Must have mechanical aptitude. Ability to operate high pressure torque wrenches, hammer wrench, jib cranes, overhead cranes, forklift and be able to do rigging work in a safe manner. Must be able to use power tools, hand tools, swing sledge hammer and measuring devices such as micrometers, tape measure, rulers, scale and pressure gauges with chart recorder.Physical Demands:The physical demands described here arerepresentative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand and reach with hands and arms, kneeling, bending, stooping and pushing upward, applying downward force and walking. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color and peripheral vision.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts and inclement outside weather conditions. The noise level in the work environment is usually moderate. Required to wear Personal Protective Equipment (PPE), including steel toed safety shoes and safety glasses, in most areas of the well site. May have to work with chemicals and high pressure equipment.Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others” views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone”s efforts to succeed.Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.