Planner – Evening Shift

Planner – Evening Shift Truro, NS   McLeod Safety Services and Supplies is a growing safety services and supply company, specializing in traffic control, safety supply sales and safety training. With an unmatched commitment to safety, customer service and professionalism we continually strive to provide our customers with expert solutions to meet their safety needs.   We are currently seeking a customer service oriented, knowledgeable, diligent professional to join our team as a Planner – Evening Shift (Mon-Fri, 4pm-9pm) & Weekend Rotation  In this role, you will be responsible for:   ·     Dispatching of traffic control crews based on the daily schedule ·     Managing calls from traffic control clients and employees for nighttime inbound calls, must deal with all requests with a sense of urgency while maintaining a very high level of customer service. All necessary training will be provided to help achieve this. ·     Responsible to make approved changes as needed to cover changes to staff or customer needs ·     Will be responsible to dispatch crews to cover any trouble calls that come in during the shift, and do so within the hour response time. Must add any trouble call crews to the spreadsheet and document specifics and times. ·     Responsible for updating all employee information on the master employee files and map as you are made aware of them. ·     Must be diligent with exchange of information on the crew requirements and details. ·     Assist with other planning department tasks as needed   The ideal candidate will have a working knowledge of the Traffic Control Industry and a proven track record in customer service focused roles. Experience coordinating and dispatching personnel and equipment is highly preferred. With strong written and verbal communication skills, you possess the ability to work in a very fluid and fast paced environment and respond to all customer and employee inquiries with a sense of urgency. An above average working knowledge of Microsoft Office is desired and this person should also be familiar working with various electronic databases. The planner must have a positive attitude, be highly detail oriented and organized and able to manage their time effectively to get the job done.  The ability to assist with weekend and holiday rotation is required.   To express interest in this opportunity, please apply directly online at http://www.mcleodsafety.com/service/careers/, or you can send your resume directly to Lyndsay MacDonald – Human Resources Generalist at lmacdonald@mcleodsafety.ca.