Job Title :
Banking Access Services Rep II
Start Date :
Our client, a leading Canadian banking institution, is looking for individuals to join their Cash Management Support team. This position is accountable to deliver a superior customer experience and support profitable business growth. We are looking for individuals that work well in a team with data entry experience, excellent communication skills, and strong analytical skills.
Contract term: 14/05/2018 to 10/09/2018 (4 months)
Pay rate: $17.30/hr
Full time: 37.5 hours
Shift schedule: Mon to Fri 9 am to 5 pm
Microsoft office (word, excel, access, outlook and lotus notes)
Excellent communication skills (both written and verbal).
Demonstrated problem solving and time management skills.
Data entry with accuracy
Accurate on-boarding of WBB applications onto the mainframe and billing systems within the established Service Level Agreement.
Respond to all requests from the business partners in a timely manner.
Ensure that negotiated fees are input properly into the billing system and that all steps are followed when processing monthly billing.
Continually seek out and identify automation and/or process improvement opportunities.
Create a positive customer experience at every interaction and look for ways to contribute to the ongoing improvement of the customer experience.
Education: High school education required. Post secondary preferred. 2-4 years of related experience required.
HOW TO APPLY:
Please send resume to firstname.lastname@example.org with the subject line ‘Banking Access Services Rep – Toronto’