– Patients Accounts (181361)
Posted: 05/01/2018 2:20:57 PM
We currently have an opportunity for a Temporary Full Time Accomodation Coordinator in Patient Accounts wiht the Finance Department located at the Bayview Campus.
Summary of Duties
Maximize revenue for private and semi-private room accommodations by performing the following tasks on a daily basis:
Visit patient care units and the Emergency department to obtain financial and insurance information from patients/relatives, Patient Administrative Associates (PAAs), Patient Care Managers (PCMs) and social workers as necessary to facilitate the billing and collections process and resolve any patient billing issues;
Obtain signatures from patients on Responsibility for Payment (RFP) forms;
Promote patient sign-up for preferred accommodation by clearly explaining accommodation options and the billing rate for each option
Review patient admission information and identify and correct data discrepancies which impact patient billing;
Update Patient Care and Healthcare Revenue Management (HRCM)/MediAR billing systems for all patient accounts;
Educate and work closely with hospital staff on preferred accommodation rates and procedures;
Proactively seek opportunities to increase preferred accommodation revenues through process improvement and other initiatives; and
Other duties as required.
In order to succeed in this role, the successful candidate must possess the following required and preferred qualifications and skills:
Completion of a degree or diploma program in Business Administration or equivalent;
Minimum 3 years sales or collection experience in a client-centered service industry;
Strong written and verbal customer relations and negotiation skills;
Ability to deal directly with patients and families with sensitivity, patience and discretion;
Excellent organizational and time management skills with the ability to perform multiple tasks and competing demands in a fast-paced and time-sensitive environment;
Competent knowledge of MS Office suite of products (e.g. Word, Excel, etc.), along with strong and accurate typing skills;
Demonstrated ability to work independently and in a team environment;
Demonstrated satisfactory job performance and attendance; and
Work schedule flexibility (days and hours), with the ability to work weekends as appropriate.
Familiarity and understanding of Canadian immigration policies and OHIP eligibility requirements;
Understanding of OHIP qualification guidelines and Ministry of Health processes;
Prior work experience in a healthcare setting;
Familiarity with HCRM/MediAR or other healthcare patient billing systems; and
Knowledge of other languages;
Qualified candidates are invited to submit their resumes and cover letters, in one document quoting 181361, to:
Sunnybrook Health Sciences Centre
To apply, please click ‘Apply for Position’ near the top right corner of this page
Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.
Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.
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